Privacy Policy

Effective Date: 5th December 2024

At Green Essence Cleaners, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or interact with us.

1. Information We Collect

We may collect personal information from you when you use our website, request a cleaning service, or interact with us through other means. This information may include:

• Personal Details: Name, address, phone number, email address.
• Payment Information: Credit card or other payment details for service billing.
• Service Details: Information regarding the cleaning services you request, such as type of cleaning, frequency, and any special requests.
• Usage Data: Information on how you use our website, including browsing patterns and device information.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To schedule and deliver cleaning services.
• Communication: To respond to your inquiries, confirm bookings, and send service reminders.
• Payment Processing: To process payments and invoices for services rendered.
• Improvement of Services: To enhance our services and website functionality based on user feedback and usage data.
• Marketing: With your consent, we may send promotional materials or offers related to our services. You can opt-out at any time.

3. How We Protect Your Information

We take the privacy and security of your information seriously. To protect your personal data, we use industry-standard security measures, including encryption and secure servers. We also ensure that only authorized personnel have access to your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (such as payment processors or marketing partners). These providers are obligated to protect your information and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information when required to do so by law, such as to comply with a subpoena, court order, or other legal process.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your experience. Cookies are small data files stored on your device that allow us to track your preferences and personalize your experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we have about you.
• Update or Correct: Request changes to your personal information if it is incorrect or incomplete.
• Delete Your Information: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Green Essence Cleaners
Email: info@greenessencecleaners.com
Phone: (919) 341-7649

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Green Essence Cleaners with your cleaning needs!