Privacy Policy

Last Updated: April 2026

Green Essence Cleaners LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at greenessencecleaners.com or use our services.

Information We Collect

We collect information you provide directly to us, including:

– Name, email address, and phone number when requesting a quote or booking a service

– Home or property address for scheduling cleaning services

– Payment information processed securely through our payment processor

– Communications you send to us via phone, email, or website forms

How We Use Your Information

We use the information we collect to:

– Schedule and provide cleaning services

– Send appointment confirmations and reminders

– Send promotional offers, service updates, and review requests via SMS and email

– Respond to your questions and requests

– Improve our services and customer experience

Text Message Communications

By providing your phone number when requesting a quote or booking a service, you consent to receive text messages from Green Essence Cleaners. These messages may include:

– Appointment reminders and confirmations

– Promotional offers and discounts

– Recurring service plan information

– Review requests after completed services

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe from text messages. Reply HELP for help.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your payment information is processed through secure, encrypted payment processors and is never stored on our servers.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

Your Rights

You may:

– Request access to the personal information we hold about you

– Request correction of inaccurate information

– Opt out of marketing communications at any time by replying STOP to any text message or emailing info@greenessencecleaners.com

Contact Us

Green Essence Cleaners LLC

5006 Fairview Church Rd, Trinity, NC 27370

Phone: (919) 341-7649

Email: info@greenessencecleaners.com

Website: greenessencecleaners.com